Terms of Service
What information do we collect?
At Vexora Law Firm, we collect personal and business-related information that is necessary to provide our legal services. This may include your name, contact details (phone number, email address, mailing address), payment information, and any other data you provide to us in the course of your engagement. We may also collect information regarding the nature of your legal matter, including case-related details and documents, to offer tailored legal advice and support.
How do we collect information?
We collect information in a variety of ways, including when you provide it to us directly through communications, consultations, or when filling out forms on our website. Additionally, we may collect information through other interactions, such as emails, phone calls, or in-person meetings. In some cases, we may gather information automatically, such as through cookies on our website or other digital platforms, to enhance your user experience and improve our services.
Confidentiality
At Vexora Law Firm, we prioritize the confidentiality of all information provided by our clients. We are committed to safeguarding your privacy and ensuring that any personal, sensitive, or confidential information you share with us remains secure. We will not disclose or share your information without your consent, unless required by law or necessary to provide legal services in connection with your matter. Our staff and attorneys are bound by strict confidentiality agreements to protect your information at all times.
Making a complaint
If you have any concerns or complaints regarding our services, we encourage you to reach out to us directly. Please contact our office via email, phone, or through our website, and we will work to resolve your issue promptly. We take all complaints seriously and aim to address any concerns in a fair and efficient manner. If you are not satisfied with our response, you may request further escalation of your complaint to a senior attorney or management team member for resolution.
